Consulting Services

Our Management team have been instrumental in setting up Gaming operations.
 
We would be the first port of call, for all new developments, where our wealth of knowledge is instrumental in guiding both Government and Operators into providing operations that meet the needs of the local and international markets.
 
We can provide special knowledge of:
  • Tables.
  • Slots.
  • Procedures.
  • Junket Operations.
  • Guest Relations.
  • VIP Services.
  • Cashiering.
  • Game mix and spreads.
  • Casino flow.
  • Casino Promotions.
  • Gaming Reports and Analysis.
  • Player Rating.
  • Benchmarking.
 
Many Casinos’ are underperforming due to a combination of issues and oversights – sometimes we are just too close to the problem to be able to see it or just we have a prejudice about the business included hidden intern conflict of interests. Fresh eyes and experience can benefit any Casino Company that wants an unbiased review of their operations. 
 
We can assist with your revenue growth on many levels, we are initially offering the following: 

  • Review of Daily Operations against written Procedures – to highlight security weaknesses.
  • Competitive Analysis – gauge yourself against the opposition.
  • Management Training.
  • SWOT Analysis from an outsider’s point of view – internal reports are often clouded by perceptions.
  • Player point of view Reports – what your Players actually think and experience.
  • Time and motion reports on staff, tables opening / closing, cash desk flow during peak and off peak times etc.
  • Junket and tracking programs, including Slots options.
  • Floor mix for both Tables and Slots.
  • Scam detection.
  • Casino or Departmental Evaluation Reports.
  • Customer Service Levels
 
We are willing to service any other requirements that you have need of – we are here to assist. If you merely require someone to bounce ideas off of – we are available for that as well.